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A programme in building a strategic plan and turning it into objectives, performance measures and initiatives that can be tracked, using the institute's Nine Steps method, awarded in partnership with George Washington University. The balanced scorecard is a common tool in strategy and performance measurement offices in Arab government bodies and universities.
Staff in strategic planning and performance measurement, and department heads responsible for their organisation's indicators.
None.
Two parts, taken together in one week or separately, in person or online, the second ending with an exam. The Master Professional certification follows for those who want it.
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