Training and certifications › Management and projects
The awarding body’s page Fees, dates and entry requirements are there, not here.
A framework for IT service management: how a service is delivered and measured and how its changes and incidents are handled. Many government IT departments adopt it as a common language between the provider of a service and those who use it.
IT service managers, support teams and IT governance officers.
The Foundation level has no prerequisite.
The Foundation exam first, then specialist paths after it.
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